Privacy Policy

Data Controller:

Flat 5, 4/F, Won Hing Building
74–78 Stanley Street
Hong Kong
E-Mail: info@.com

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a page is accessed, the web server automatically stores a server log file containing, for example, the name of the requested file, your IP address, date and time of access, data volume transferred, and the requesting provider. This access data is evaluated exclusively to ensure smooth operation and to improve our services (Art. 6(1)(f) GDPR).

Hosting services are partly provided by our service providers within the framework of data processing agreements. If you have any questions, please contact the address below.

2. Data Processing for Contract Fulfillment and Contact

2.1 Contract Fulfillment

For contract fulfillment pursuant to Art. 6(1)(b) GDPR, we collect personal data when you provide it to us as part of your order. Mandatory fields are marked as such. After full completion of the contract, your data will be deleted after the statutory retention periods have expired.

2.2 Customer Account

If you open a customer account, we use your data for account creation and storage for future orders (Art. 6(1)(a) GDPR). Deletion of your customer account is possible at any time.

2.3 Contact

To process your inquiries, we collect personal data when you contact us via contact form or email (Art. 6(1)(b) GDPR). After full processing, your data will be deleted.

3. Shipping Processing

For contract fulfillment pursuant to Art. 6(1)(b) GDPR, we pass your data to the commissioned shipping service provider. Depending on the order, we work with the following shipping service providers:

• GLS – General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1–7, 36286 Neuenstein
• UPS – United Parcel Service Deutschland S.à r.l. & Co. OHG, Görlitzer Straße 1, 41460 Neuss
• Hermes Germany GmbH, Essener Straße 89, 22419 Hamburg
• DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn
• DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg

If you have given your consent, we will pass your email address to the shipping service provider for delivery notification. Consent can be withdrawn at any time.

4. Payment Processing

For payment processing, we work with technical service providers, credit institutions, and payment service providers. Data transmission is carried out for contract fulfillment pursuant to Art. 6(1)(b) GDPR and for fraud prevention pursuant to Art. 6(1)(f) GDPR.

5. Email Newsletter and Advertising

If you subscribe to our newsletter, we use your data based on your consent (Art. 6(1)(a) GDPR). You can unsubscribe at any time via the unsubscribe link in the newsletter.

Telephone advertising is only carried out on the basis of your explicit consent. You can withdraw this at any time.

6. Cookies and Technologies

We use cookies and similar technologies to ensure the operation of our website. Technically necessary cookies do not require consent. For non-essential cookies (e.g. for analysis and marketing), we obtain your consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time.

7. Facebook and Instagram (Meta)

We use the Facebook Pixel and Facebook Ads for advertising and analysis. Data processing is carried out on the basis of a joint controller agreement pursuant to Art. 26 GDPR with Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland.

When you visit our social media presences on Facebook and Instagram, your data is collected for market research and advertising purposes. Collected data may be transferred to servers of Meta Platforms, Inc. in the USA. The transfer is based on standard data protection clauses of the European Commission.

8. Your Rights

As a data subject, you have the following rights:

• Right of access pursuant to Art. 15 GDPR
• Right to rectification pursuant to Art. 16 GDPR
• Right to erasure pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR

You also have the right to object to the processing of your data for advertising purposes at any time.

9. Contact

If you have questions about the collection, processing, or use of your personal data, please contact:

Flat 5, 4/F, Won Hing Building
74–78 Stanley Street
Hong Kong
E-Mail: info@.com